Privacy Policy

Effective as of 5th of November 2024

EV INFINITY ("the Company," "we," "us," or "our") is committed to protecting the privacy and security of the personal information we collect from users of our mobile application (the "App"). This Privacy Policy describes our practices regarding the collection, use, and disclosure of user information in connection with the App.

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Information Collection

Personal Information

In the course of providing the App's services, we may collect the following categories of personal information from you:

• Your full name
• Email address
• Phone number  
• Vehicle registration information
• Location data

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Usage Information

We also collect certain usage information about how you interact with and use the App, including:

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• Device information, such as your mobile device model, operating system, and unique identifiers
• Log data, including details of your App usage and diagnostic information
• Location data
• Information about your vehicle's battery status and mileage

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Information Use

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We use the information we collect for the following purposes:

• Providing, maintaining, and improving the functionality of the App, including connecting you with available and compatible EV charging stations
• Responding to your inquiries and requests
• Monitoring and analyzing trends, usage patterns, and activities within the App
• Detecting, investigating, and preventing fraudulent transactions and other unlawful activities
• Complying with legal obligations

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Information Sharing

We do not share your personal information with any third parties.

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User Controls

You can manage certain information we collect about you by:

• Adjusting the settings on your mobile device
• Accessing and updating your account preferences within the App, where you can review, modify, and delete your information

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Data Retention and Security

We retain user information for as long as you remain an active user of the App. To protect the confidentiality and security of your information, we employ encryption techniques and user-based access controls.

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Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any material changes by sending an email to the address associated with your App account.

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Contact Us

If you have any questions, concerns, or complaints about our privacy practices, please contact us at privacy@evinfinity.co.uk.

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